Refund policy
Returns
- We gladly accept returns of unworn, unwashed, or defective merchandise purchased on our website within 7 days of receipt.
- Items must be returned with their original tags attached.
- We are not responsible for return shipping costs unless the item is defective.
Exchanges
- You can exchange your item for a different size or color within 7 days of receipt.
- Items must be returned in their original condition, with tags attached.
- We will ship your exchange item free of charge.
Non-Returnable Items
- Sale items
- Items marked as "final sale"
Return Process
- 1. To initiate a return or exchange, please Contact us through WhsatsApp 0300 5010733 with your order number and the items you wish to return or exchange.
- 2. We will then send you a return shipping label (if applicable) and instructions on how to return your items.
- 3. Once we receive your return, we will inspect the items and process your refund or exchange within 3 business days.
Refunds
- Refunds will be issued to the original form of payment used for the purchase.
- Please allow up to 3 business days for your refund to appear in your account.
Additional Information
- We reserve the right to deny returns or exchanges that do not meet our policy requirements.
- For any questions about our return and exchange policy, please contact us through WhatsApp or by phone at 0300 5010733 .